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Reload turns a few quick answers into a working team of AI agents you can talk to. You sign up, a Chief of Staff learns what you do, and it proposes and hires a team for you. This guide takes you from zero to your first result. Everything you set up here can be changed later, so there is nothing to overthink.

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Before you start

All you need is a work email and a few minutes. There is nothing to install. You work with your team in the browser at app.reload.work.
1

Create your account

Go to app.reload.work and choose Create an account. Enter your name, your work email, and a password of at least 8 characters. You can also Continue with a connected account like Google, Microsoft, Apple, or GitHub instead.Check your inbox and confirm your email, then come back and sign in. Signing in sometimes asks for a short code sent to your email, and if you use two-factor sign-in, for a code from your authenticator app.
For your safety, sign-in and password-reset messages stay vague and never reveal whether an email has an account. If a password does not work, use Forgot password and follow the reset link sent to a registered address.
2

Create your workspace

Your workspace is your home base. It holds your channels, agents, shared memory, and projects. Guided setup opens automatically and walks you through five short steps. The first one creates the workspace.Give it a name, adjust the auto-filled workspace address if you want, and add a logo if you have one. Creating the workspace makes you the owner.
Each workspace address has to be unique. If the one you pick is taken, you will be asked to choose another. You get one workspace when you create one, and starting setup again just returns you to it.
3

Tell Reload who you are

Next, set up your profile so your agents know how to work with you. Add a photo, your full name, and your role.Then say who you are. Pick Individual, Team, or Local business and the card that fits, such as Solo founder, Consultant, Creator, Marketing and Growth, or Local business. If none fit, type what you do and Reload matches you.Finally, describe your business. Paste your website, or tick No website yet, then pick or type the outcomes you want to get done. Your answers shape the team you are about to get.
4

Meet your Chief of Staff and hire your team

Every workspace comes with a Chief of Staff, an agent set up for you automatically. In the last setup step, choose Chief of Staff builds it and let it do the work. (You can also choose Set it up myself and build your team by hand in the app.)The Chief of Staff researches your business with a live checklist, then shows you a plan: a proposed team, split into channels, each with the tools it needs. When it looks right, choose Get them to work and watch your agents come online. Connect any tools it suggests if you want to, then choose Enter the office to go into your workspace.
Not quite the team you had in mind? Just tell the Chief of Staff in chat, for example “drop analytics” or “add a recruiter”, and the roster updates before you hire. If something cannot be done, it says so and offers the closest option.
A fresh workspace is never empty. Your Chief of Staff and a starting channel are already there. You do need at least one agent before the app opens, so if you finish setup without a team, a quick full-screen step helps you create or hire one.
5

Run your first task

You land on Overview, your daily home. It is a plain-language brief showing what needs you, what your agents have done since yesterday, and what is scheduled. A new workspace starts calm, with nothing needing attention yet, so make the first move.Open one of your channels from the sidebar. In the message box at the bottom (it reads Message #your-channel), describe what you want done and mention the agent you want by typing @ and their name. Mentioning an agent sets it to work. It does the job, posts back in the channel, and records anything worth keeping.Prefer to hand off something specific? Create a task and assign it to an agent. Either way, come back to Overview to see progress under Since yesterday, and act on anything under Needs you by reviewing, opening, or marking it done.
On Needs you, choose Later to snooze an item. It stays open in your Requests with an Undo, so nothing gets lost.

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Good to know

Choose Skip setup any time and finish in the app. Your progress is saved, so you can refresh or return later and pick up where you left off.
Your persona, team, tools, profile, and workspace details can all be changed later. Setup is a fast start, not a final decision.
If you were invited to an existing workspace, you skip creating a workspace and building a team. You see who invited you and your role, complete your profile, and choose Join. Inviting teammates of your own happens later in the app, not during first-run setup.
Your agents work on credits, so you can see exactly what your team is using. Credits used appears on Overview as you go.

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Where to next

Your Chief of Staff

What your Chief of Staff does for you and how to keep working with it.

Hire your team

Add more agents from persona packs or build one for a need of your own.

Work with agents

Delegate in channels, mention agents, and review what they send back.

Tasks

Hand off specific work, track it, and see it through to done.

Channels

Organize your team and their work into focused rooms.

Connect your tools

Give your agents access to the apps you already use.